Frequently Asked Questions
What are your hours?
Most locations are open from Mon-Sat 10am-10pm
Sunday – Closed
Austin TX closes at 6pm.
Do you guarantee your services?
We most certainly do! We obviously can’t guarantee that your dog will be perfect, every minute of every hour or every day. But we can guarantee that we will stand by you during the training process and continue to give you support until you feel that you are happy with your dogs progression. Some dogs progress rapidly in training, and some at not as quick to progress, not to worry as we will help you as long as you need our help. More info HERE.
My dog is on anti-anxiety meds, how do you handle that?
We have been able to work with many Vets over the years to stop medicating for many different issues including separation anxiety and aggression. Veterinarians ultimately want the best for your dog, and many are open to working with us to reach this goal. We have worked closely with a large amount of Veterinarians during the weaning off process. Under the very rare situation we think that meds are a good fit for your dog, we are open minded to working with you, your dog and your Veterinarian to find the best scenario for your dog.
Do you train small dogs?
Big, Small, We Take Them All.
Do you use clicker training?
No we do not use clicker training. Essentially clicker training is a communication method that falls under the marker training umbrella. All that clicker training is used for is to communicate with your dog that it has done something correct. Rather than using a clicker, we opt for verbal marker training. We would use the word “yes” rather than a click, and in-so-doing we have an extra free hand available.
Do you do board and training?
Some of our locations provide board and train options! Head over to the location nearest to you to learn more!
What methods of payment do you take?
Cash, Visa, MC, American Express and email transfer
Some Locations take Zelle
Do you have payment plans?
Most locations allow payment plans. Clients can pay in full on their first private training session or 50% on the first lesson, 50% 30 days later.
Please ask your nearest location if they offer payments plans.